Prashanth V.

About Prashanth V.

Everything you\'ve ever wanted is sitting on the other side of fear.” -George AddairPlayed versatile roles across Product Management and Engineering in my 19+ years of IT career.At Microsoft-As a Product Manager:Led product strategy, roadmap, development, and monetization for ESME(Embedded SME)—a suite of platform-level engineering support capabilities that enable and optimize workloads as part of Mission Critical Services for Azure Platform offering to top customers impacting $35M+ sales revenue and adoption rate by 20%.As an Engineering lead: Led the development and launch of Chat Product to help Azure customers resolve issues instantly impacting 38%- 42%(~110K+) of Azure Tech incidents getting resolved on real time basis. Led Azure Core & PAAS Service product engineering improvements through supportability, significantly improvising technical documentation, self-help resources and reducing support costs while improvising quality score. Previously-Cofounded Gen AI Powered Virtual Agent (SAAS) to automate outbound sales calls and lead qualifications. Led multi-cloud transformations & migrations and possess a proven track record of handling and delivering multi-million-dollar projects successfully. Demonstrated skills in customer-centricity, cross-org collaboration, attention to detail and problem decomposition.When not in work, find me tearing down Product ideas & validation with my entrepreneur pals, watching a movie, enjoying music and gardening!

Experience

1. Senior Ai Product Manager & Builder

   Microsoft

   May 2025 — Present

   Led multi - year enterprise AI Transformation - Azure Copilot Diagnostic Handlers and Supportability Solutions across Azure Engineering serving 365K+ MAU.• Defined 3-year AI Agentic-first product strategy building plugins and sub agents for Azure Copilot.• Led 0-1 Top Customers Agentic Flow, reducing Sev A & 1 volume through proactive configuration recommendations and delivered cost reduction of $8M against $8.4M FY26 baseline (95% reduction).• Established Eval, ResposibleAI and Security framework and guidelines

Education

• London Business School

  ISB: Executive MBA International Immersion Program, Global Strategy & Organization and Innovation & Entrepreneurship

• Sri Venkateswara University

  Bachelor’s Degree, Electrical & Electronics Engineering

• Harvard Business School Online

  Finance Accounting

• Indian School of Business

  Post Graduate Program in Management for Senior Executives(PGPMAX), Executive MBA in General Management

• The Wharton School

  ISB: Executive MBA International Immersion Program, Competitive Marketing Strategy and Corporate Development, Mergers & Acquisitions

• Harvard Business School Online

  Management Communications

• Harvard Business School Online

  Finance

• University of Helsinki

  Certification, Elements of AI

• Harvard Business School Online

  Quantitative Methods

Skills

• Soa
• Performance Tuning
• Microservices
• Paas
• Hp Quality Center
• Jmeter
• Hp Load Runner
• Oracle Soa Suite 11g,10g
• Cloud Computing Iaas
• Project Management
• Sql
• Iaas
• Camunda Bpm
• Cicd
• Python
• Slack
• Esecurity
• Oracle Service Oriented Architecture Infrastructure Implementation Certified
• Oracle
• Requirements Analysis
• Pivotal Cloud Foundry
• Production Support
• Splunk
• Gitlab
• Oracle Soa, Aia, Osb
• Gocd
• Pl/Sql
• Amazon Web Services (Aws)
• Software Project Management
• Burp Suite
• Performance Management
• Jprofiler
• Jenkins
• Sonarqube
• Sdlc
• Itil V3 Foundations Certified
• Digital Project Management
• Agile Methodologies
• Java Enterprise Edition
• Hp Web Inspect