Prashanth Putta

About Prashanth Putta

Passionate product designer crafting intuitive, user-centric experiences across AI, SaaS, and enterprise products. I specialize in AI-driven UX, data visualization, and automation, bridging the gap between complex technology and seamless usability. With a strong focus on human-AI collaboration, I design solutions that enhance productivity, decision-making, and trust in AI systems. I thrive on solving ambiguous design challenges, leading cross-functional teams, and driving impact through research-backed design. Always exploring the next frontier of AI-powered experiences that empower users.

Experience

1. Product Design Manager - Gen Ai

   Freshworks

   May 2024 — Present · Hyderabad, IN

   Led the design strategy and execution for AI-driven experiences in Freshservice, focusing on Freddy AI Copilot, Insights, and Agent AI modules. Owned the end-to-end design process, driving usability, adoption, and business impact while ensuring AI-powered features were intuitive, transparent, and valuable for IT agents and admins.Cross-functional leadership: Partnered with product, AI/ML, and engineering teams to define AI UX strategies aligned with user and business goals.Scalability & Design Systems: Advocated for consistent AI design principles, ensuring seamless integration with Freshservice’s ecosystem.User Research & Testing: Conducted in-depth usability studies and user interviews to refine AI interactions and increase adoption by 40%.

Education

• Vellore Institute of Technology

  BTech, Information Technology

  2012 — 2016

Skills

• Python
• User Experience Design
• Web Design
• Java
• Css
• Adobe Creative Suite
• Web Development
• Web Designing
• C++
• Mysql
• C
• Graphics
• Illustrator
• Javascript
• User Interface Design
• Graphic Design
• User Experience
• Flash Animation
• Html
• Raspberry Pi
• Html5
• Android Studio
• Graphic Designing
• Character Animation
• Php
• UI, UX Designing
• Eclipse
• Photoshop