Prashanth Rao
Assistant Manager at Genpact | Operations Leader | Managing 60+ Associates | Process Improvement | Performance & Client Reporting
- Role
- Assistant Manager at Genpact
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Prashanth Rao
Operations professional with 8+ years of experience in operations management, quality analysis, and team leadership. Currently working as an Assistant Manager at Genpact, leading a team of ~60 associates and 2 team leads while driving operational efficiency and delivering performance insights to clients.Experienced in workforce management, performance monitoring, client reporting, and process improvement initiatives that enhance productivity and quality. Skilled in coaching and mentoring teams, managing escalations, and implementing strategies to improve operational outcomes.Previously worked across roles including Team Leader, Quality Analyst, and Senior Associate, gaining strong experience in operations delivery, quality management, and stakeholder communication.Passionate about building high-performing teams, improving processes, and delivering measurable business impact.
Experience
Assistant Manager
Mar 2024 — Present
Education
ALPHORES JUNIOR COLLEGE
Intermediate, MPC
2009 — 2011
SREE CHAITANYA COLLEGE OF ENGINEERING
Btech, Electronics and Communications Engineering
2011 — 2015
TEJA HIGH SCHOOL
10th
2009
Skills
- Electronics
- Java
- Microsoft Office
- Google Adwords
- Affiliate Marketing
- Google Analytics
- Email Marketing
- Digital Marketing
- Sem
- SEO
- Smo
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