Prashanth Emani
Operations Support Manager (Mobile Applications) @National Grid
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WORK HISTORY
Operations Support Manager (Mobile Applications) @National Grid
Managing service operations of 53 enterprise mobile applications - ITIL, ServiceNow, SLA etc.Configuration Management, Build integration, Automation testing, Release Management, engaging business readiness team, Change ManagementGas Distribution Real Time - Change Requests in Inspection and PTE AppsAutomation testing of Mobile Applications scoping, POC (Appium/TOSCA) and estimationsAnnual re-certification of application profilesMobile applications - Gas Distribution separation from National Grid.TSA and support agreements.Process improvements using devopsTransmission Work Manager (5.3) xCode upgrade with Field Reach, Open UI. Integration of mobile applications with Ellipse 8.iOS11 service readiness and planning
EDUCATION
General Management Studies (U21 Global)
Certificate in Management Studies, General Management
Shadan Degree College(Osmania Univeristy)
BSC Electronics, Science
Project Management Institute
PMP Certified
Ministry of Education (Japan)
Japanese Language Proficiency Test, Japanese Language
BHEL Higher Secondary School
1990
Osmania University
MCA, Computer Science
SKILLS
ABOUT PRASHANTH EMANI
Prashanth is an IT professional with experience in software development, project management, test management and service Management. A post graduate in Computer science from one of the prominent Universities in India, a certificate holder in General Management from U21 Global. An ex PMP, ISEB ceritified, Prince 2 experienced project management professional. He has gained experience working in top Global companies, in variety of domains such as Utilities(NG), Banking (HSBC, Citi, Deutsche, Llyods), Retail (BAT, Morrisons), Manufacturing (Nokia, Seagate) and Telecom(Nokia). Prashanth has worked in product manufacturing for around 12 years-Program Management, Project Management, Test Management, project execution experience in Agile -JIRA, iterative,waterfall models- Experienced Technical project manager in OSS (telecom), mobile solutions (SAP, Android, iOS, Windows, Hybrid Solutions, Payment gateways), managing software solutions for Manufacturing product line-Test Management played roles of System Test Manager, UAT Test Manager, Defect Manager, establishing testing process in British American Tobacco (London)-Service Management - As a support manager for 53 enterprise mobile application in National Grid (Implementing DevOps)- Ability to manage programs involving multiple vendors, stakeholders, BA\'s, Project Managers, Environment managers, Test Managers, Defect Managers, Product Managers and offshore/onsite multi-site development teams- Key Strengths of written/oral communication and negotiation skills- Ability to recruit offshore Contract-to-hire, lateral resources in quick turn around time and ramp-up teams- Manages projects within tolerances the key performance of scope, cost, quality, benefits and risks - Project scoping, planning, execution, control of project plan, managing risk and communication management, escalations- Ability to own and manage customer retention, relationship,expectations year-on-year.
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