Prashanth M

About Prashanth M

Customer Success enthusiast, with a strong background in cloud and enterprise security, partnering with global customers to secure data from endpoint to cloud. I help customers design, deploy, and operationalize cloud security solutions, including CSPM, cloud access security, and endpoint security. My experience includes identity and SSO integrations, API and log integrations across multi-cloud environments, and AWS security best practices. I work closely with customers to drive adoption, resolve complex issues, and align security outcomes with business goals. With hands-on exposure to security operations, malware detection, and policy orchestration, I bridge technical depth with strategic customer value. I am passionate about enabling long-term customer success through proactive engagement and continuous enablement.

Experience

1. Principal Customer Success

   Palo Alto Networks

   Sep 2025 — Present

Education

• RNSIT

  Bachelor of Engineering (B.E.), Electrical and Electronics Engineering

  2011 — 2015

• VIJAYA HIGH SCHOOL

  SSLC, High School/Secondary Certificate Programs

  2006 — 2009

Skills

• Python
• Active Directory
• Information Security
• Dynamic Host Configuration Protocol (Dhcp)
• Leadership
• Project Management
• Network Administration
• Teamwork
• Team Management
• Wireshark
• Linux
• Windows
• Security Information and Event Management (Siem)
• Pspice
• C
• Programming
• Engineering
• Networking
• C++
• Technical Support
• Subnetting
• Computer Security
• Microsoft Office
• Cloud Security
• Internet Protocol Suite (Tcp/Ip)
• Pki
• Network Security
• Testing
• Matlab
• Log Management
• Autocad
• Computer Networking
• Anchoring
• Firewalls
• Cloud Computing