Prashanth Jangali
Quality Management, Six Sigma BB, PMP, Vendor Management, BPO / KPO, GenAI, Scaled Ops, Trust & Safety, Ad\'s Framework QMS, Pre-sales, Agile, Scrum, RCA, Transformation. Clients: Facebook | Google | Verizon | AT&T.
- Role
- Senior Quality Manager at Virtusa
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Prashanth Jangali
A seasoned professional with over 23 years of diverse experience across KPO, BPO…
Experience
Senior Quality Manager
Jun 2019 — Present · Hyderabad, IN
Quality Head, Responsible for Managing Quality function for entire KPO in Content Curation space. Design and Implement QA Framework for Incubation projects, Transformation Office, Trust & Safety.
Education
Indian Institute of Corporate Affairs
Independent Director, Corporate Governance
Osmania University
LL.B, Labor and Industrial Relations
XLRI Jamshedpur
PGCBM, Business, Management, Marketing, and Related Support Services
2017 — 2018
Osmania University
Bachelor's degree - Computer Applications, Computer Science
Osmania University
Master of Science - Information Systems, Computer Science
2001 — 2003
Skills
- Call Centers
- Organizational Leadership
- Qms
- Networking
- Operations Management
- Decision-Making
- Recruiting
- Internal Audit
- Six Sigma Black Belt
- Designing Software Simulations
- Quality Management
- Itil
- Teamwork
- Team Management
- Sdlc
- Corporate Finance
- Executive Leadership
- Public Speaking
- Service Delivery
- Ms Excel
- Business Analysis
- Crm Integration
- Accounting
- Vendor Management
- Microsoft Office
- Small Business Management
- Requirement Analysis
- Business Process Outsourcing (Bpo)
- Business Strategy
- Iso
- Bpo
- Entrepreneurship
- Leadership
- Customer Service
- Records Management
- Management
- Transition Management
- Recruitments
- Agile Project Management
- Product Management
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