Prashant Chauhan

About Prashant Chauhan

Hello there! I\'m Prashant Chauhan, and I\'m passionate about all things in digital marketing. With [8+] years of experience in the ever-evolving digital landscape, I\'m dedicated to helping businesses thrive online. My Journey: My journey in the digital marketing realm began in 2014 with a fascination for the intersection of creativity and technology. Over the years, I\'ve had the privilege of working with a diverse range of clients, from startups to multinational corporations, helping them harness the power of digital platforms to achieve their marketing objectives. Expertise: Digital Strategy: Crafting data-driven, results-oriented digital strategies that align with business goals is my forte. I have a proven track record of increasing brand visibility, driving website traffic, and boosting conversions. Content Marketing: I believe in the power of compelling content to engage, educate, and convert. I specialize in content strategy, creation, and distribution to create meaningful connections with the target audience. SEO & SEM: I thrive on optimizing websites for search engines and managing effective pay-per-click campaigns. My goal is to ensure that businesses appear prominently in search results and drive high-quality traffic. Social Media Mastery: Social media platforms are my playground. I\'m well-versed in developing and executing social media strategies that resonate with audiences and amplify brand presence. Data-Driven Decisions: I\'m passionate about analytics. I use data to refine strategies continually, identify trends, and make informed decisions that maximize ROI. Adaptive Learning: In the rapidly evolving digital marketing landscape, staying ahead of the curve is essential. I\'m committed to lifelong learning and staying updated with the latest trends and tools. Collaboration & Innovation: I firmly believe that digital marketing is not just a job; it\'s a dynamic field that requires collaboration, innovation, and a dash of creativity. I\'m always eager to collaborate with like-minded professionals, share insights, and explore new ways to navigate the digital frontier. Let\'s Connect: If you\'re passionate about digital marketing, love staying ahead of the curve, or simply want to discuss how we can elevate your brand\'s online presence, let\'s connect! Feel free to reach out, and let\'s embark on this digital journey together.[LinkedIn Profile URL] Thank you for visiting my profile. Let\'s make waves in the digital world!#DigitalMarketing #MarketingStrategy #DataDrivenMarketing

Experience

1. Digital Marketing Team Lead

   Cognizant

   Jun 2022 — Present · Gurugram, IN

   Purpose of the Role:\"* To lead a team of customer service personnel and ensure client expectations on targets of first time resolution and customer satisafaction for all the projects.* Contributing to and managing individual and team performance against agreed service levels.* Team Motivation, coaching and development, possess deep subject matter expertise (product knowlegde ) for handling or raising escalations as appropriate.* meeting defined metrics, benchmarks and following standard processes and policies set by the client for servicing the end customers.\" Areas of Responsibilities:\"Stakeholder/Business Management: • Interface with the management both in terms of cascading messages from senior management and putting into practice strategy or modifications required for the process based on decisions taken • Identify & suggest Business improvement opportunities • Identify & drive opportunities to enhance service delivery & Customer experience • Drive business excellence to add value to client Customer Relationship Management: • Provide information, educate customer, troubleshoot, probe and fix issues

Education

• Great Lakes Institute of Management

  PG Program in Strategic Digital Marketing, Advertising

  2023

• MICA | The School of Ideas

  Advanced Certification in Digital Marketing Communication with MICA & UpGrad, Digital Communication and Media/Multimedia

• Anand Engineering College(SGI)

  Electrical and Electronics engineer, automation

  2012 — 2016