Prashant Arora
Senior Director, PepsiCo | Transforming Global IT Operations with AI, Automation & Predictive Ops | Driving $100M+ Business Impact through GCC Leadership | OnCon Top 50 Technologist | Big CIO 50 Leader
- Role
- IT Director - CTO at PepsiCo
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Prashant Arora
A transformation-focused IT executive helping global enterprises turn operations into AI-enabled strategic enablers.I specialize in shaping enterprise IT strategy and building predictive, resilient, and scalable functions — unlocking agility and value through AI, automation, analytics, and experience data. My focus spans Service Management, Digital Workplace, Platform Modernization, AI Agents, Agentic Workflows, and GCC leadership, always bridging strategy and delivery with measurable impact.Career Highlights• Leading an AI-enabled “Digital Brain” initiative to empower an Agentic Workforce and drive productivity and growth• Delivering $17MM+ digital operations programs with clear business outcomes• $1.5MM ITSM cost reduction in under 8 months through optimization• 200+ professionals led across transformation and platform teams• Scaling AI/ML and automation across global service operationsRecognitionOnCon Top 50 Technology Professional (2024) • Hackett Digital Transformation Award (2021) • Torchbearer Award (2019) • Innovation of the Year – Sears (2015)I lead with clarity, collaboration, and a bias for execution.Let’s connect to explore how AI can transform enterprise IT and unlock measurable business value.AI. Experience. Transformation. Done Right.
Experience
IT Director - CTO
Feb 2023 — Present
Lead with technology to drive the IT Operation’s Transformation journey towards advanced intelligent, predictive, and self-healing operations to proactively maintain a stable and resilient environment. Enabling CTO function to deliver seamless technology services to our business functions to become even faster, stronger and better by leveraging- AIOps - Site Reliability Engineering (SRE)- Data Science & Analytics - Hyper Automation - ServiceNow & Enterprise Tooling
Education
The University of Texas at Austin
PG, Artificial Intelligence
Indian Institute of Management, Kozhikode
Business Administration and Management, General
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