Prashant Thakur

Service Delivery Manager - Pharmacovigilance at Cognizant

Role
Service Delivery Manager at Cognizant
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Prashant Thakur

5 years of Experience in Pharmacovigilance field. Job Responsibilities:Provide adequate and appropriate resources for the engagement particularly in consideration of Projected increase in workload.Ensuring that the overall commitments of the project are met in terms of committed schedules and deliverable.Ensuring best practices and methodologies are followed for the engagement.Validating and approving the project plan schedules.Ensuring adherence to internal and client procedures for self and the team.Lead guide Team Manager / Team Leader in process improvement initiatives.Resignation / absconder communication to Delivery Manager and HR.Risk assessment and management for project.Responsible for updating the FMEA document.Review and Approval of Organization structure.Ensuring Project compliance to client SOPsEnsure SOPs are reviewed as per agreed frequencyMaintain proper cross training plansReview and approve RCA CAPAsResolve escalations and issues raised by customersAccountable to drive performance management system through Mid-Year Review and Year-end review appraisal cycle for team and ensuring bell curve is completedResponsible to ensure teams are given opportunity to enhance their skillsOversee compliances related to (Quality, Regulatory, Licensee Partners and Prioritizations)Managing case processing related mailboxes and Line listings

Experience

  1. Service Delivery Manager

    Cognizant

    Jan 2022 — Present

    Provide adequate and appropriate resources for the engagement particularly in consideration of Projected increase in workload.Ensuring that the overall commitments of the project are met in terms of committed schedules and deliverable.Ensuring best practices and methodologies are followed for the engagement.Validating and approving the project plan schedules.Ensuring adherence to internal and client procedures for self and the team.

Education

  • Bharati Vidyapeeth

    B-Pharm, Pharmacy

    2004 — 2008

Skills

  • Pharmacovigilance & Drug Safety
  • Pharmacovigilance

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Prashant Thakur — Service Delivery Manager at Cognizant in Mumbai, MH, IN | Unifers