Prashant Thakur
Service Delivery Manager - Pharmacovigilance at Cognizant
- Role
- Service Delivery Manager at Cognizant
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Prashant Thakur
5 years of Experience in Pharmacovigilance field. Job Responsibilities:Provide adequate and appropriate resources for the engagement particularly in consideration of Projected increase in workload.Ensuring that the overall commitments of the project are met in terms of committed schedules and deliverable.Ensuring best practices and methodologies are followed for the engagement.Validating and approving the project plan schedules.Ensuring adherence to internal and client procedures for self and the team.Lead guide Team Manager / Team Leader in process improvement initiatives.Resignation / absconder communication to Delivery Manager and HR.Risk assessment and management for project.Responsible for updating the FMEA document.Review and Approval of Organization structure.Ensuring Project compliance to client SOPsEnsure SOPs are reviewed as per agreed frequencyMaintain proper cross training plansReview and approve RCA CAPAsResolve escalations and issues raised by customersAccountable to drive performance management system through Mid-Year Review and Year-end review appraisal cycle for team and ensuring bell curve is completedResponsible to ensure teams are given opportunity to enhance their skillsOversee compliances related to (Quality, Regulatory, Licensee Partners and Prioritizations)Managing case processing related mailboxes and Line listings
Experience
Service Delivery Manager
Jan 2022 — Present
Provide adequate and appropriate resources for the engagement particularly in consideration of Projected increase in workload.Ensuring that the overall commitments of the project are met in terms of committed schedules and deliverable.Ensuring best practices and methodologies are followed for the engagement.Validating and approving the project plan schedules.Ensuring adherence to internal and client procedures for self and the team.
Education
Bharati Vidyapeeth
B-Pharm, Pharmacy
2004 — 2008
Skills
- Pharmacovigilance & Drug Safety
- Pharmacovigilance
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