Prashant Patel

Emea Client Engagement Director @eClerx

London, GB

Deliver double digit YoY growth, managing a multi-million, multi-territory digital marketing account portfolio in EMEA\\\\n- Lead the onshore and offshore services of multinational retail, travel, MRO and telco industry brands, to exceed their top line and bottom line KPIs\\\\n- Strategic account planning, executive relationship development, and cross-domain business transformation consultancy experience with client partners\\\\n- Manage program delivery onshore for end-to-end digital engagements: RPA, AI analytics, master data, CRO, digital operations, campaign, and creative management\\\\n- Product development and go to market strategy remit for the group\'s ML toolsets\\\\n- Formulate and execute the firm’s commercial analytics strategy, creating solutions in collaboration with client partners for the EMEA practice\\\\n- Field-based with client stakeholders 75% in various locations throughout the UK, Spain, Belgium, Switzerland, Germany, Denmark, France, Netherlands, UAE and India\\\\n- Define SLAs and clear action plans, managed with service delivery teams, to effectively monitor performance against ROI metrics set\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

The European Lanugage Certificate

TELC, German Language Proficiency

Trinity TESOL Language Training

Teacher Trainer Certificate, English Language Training

Oxford Brookes University

BA (Honours), Business and Management