Prashant Mudaliar
Client Partner @Capgemini
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WORK HISTORY
Client Partner @Capgemini
Chicago, IL, US
Building and managing client relationships, serving as the main point of contact, and acting as a business ally to help clients achieve their goals.
EDUCATION
Nagpur University
Master in Computer Management, Computer Science
SKILLS
ABOUT PRASHANT MUDALIAR
With over 27 years of experience as an IT leader, I have consistently spearheaded complex delivery engagements and operational excellence to exceed customer objectives, ultimately enhancing end-customer satisfaction. My career is marked by an unwavering focus on P&L ownership, operational efficiency, and service maturity, underscored by a commitment to continuous improvement and transformative initiatives.Currently serving as the Division Delivery Head for the Heartland Division, I oversee a diverse portfolio of customer engagements totaling $280 million in revenue. Leading a driven team, we prioritize delivering exceptional customer experiences by harnessing cutting-edge technology enablers such as Cloud, Digital, and Automation.My track record of success spans global markets and industries, with notable achievements including:USA: Overseeing a large delivery portfolio encompassing a mix of ADM, Transformation, Cloud, and Digital projects.UAE: Transforming a challenging delivery scenario into an enduring client partnership in Abu Dhabi, sustaining a successful engagement for over 15 years.Australia: Successfully leading the delivery of a Flexible resource model engagement for a major Finance sector client, managing a peak team size of 70 to meet dynamic customer demands.Singapore: Directing a multi-tower SAP ISU Application implementation engagement for a leading energy client, orchestrating a peak team size of 140 and ensuring timely ramp-up to meet project milestones.India: Managing a diverse portfolio of ADM engagements encompassing the Oracle tech stack, including EBS, PeopleSoft, Siebel, and integrated technologies.In addition to project delivery, I have played a pivotal role in driving digital operations through the implementation of tools and dashboards, providing real-time insights into business operations. Furthermore, I have contributed significantly to practice management, including the development of go-to-market offers, oversight of delivery, and leadership in skill and competency development initiatives, resulting in the growth of a 400+ consultant team. My leadership in the presales function has been instrumental in driving winnability through the articulation of key differentiators, unique selling propositions (USPs), and client-centric proposal design, ensuring alignment with client objectives and interests.In summary, my career is characterized by an unwavering commitment to excellence in IT delivery and operations, rooted in customer-centricity, strategic foresight, and a dedication to driving transformative outcomes.
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