Prashant Misra
Director, Operational Resilience - Capabilities & Reporting at American Express
- Role
- Director, Operational Resilience - Capabilities & Reporting at American Express
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Prashant Misra
Global Product and Program Management, Business Process Management, People LeadershipAdept at working with business, technology partners and stakeholders (including executive leadership)Career Highlights-Fraud Serving, UX and Portal Development, Payment Device (Cards, Wearables and Digital Payment Form factors), Payment Device Lifecycle Management and Customer Servicing Management - Fraud, Product Management, Program Management, Product Ownership, Enterprise Application Integration(EAI), Business Process Management(BPM), EMV payments (Contact and Contactless), Wearables (payments), Business and Technology Consulting, Business Case Assessment and Creation, Project Delivery, Engagement Management and Execution
Experience
Director, Operational Resilience - Capabilities & Reporting
Jun 2025 — Present
Education
Nagpur University
Bachelor of Engineering (B.E.), Electrical
SYMBIOSIS INTERNATIONAL UNIVERSITY
Master of Business Administration - MBA, International Business
Symbiosis Institute of Management Studies
Master of Business Administration (M.B.A.), International Business
Central Board of Secondary Education
AISSE, Mathematics and Computer Science
Skills
- Business Process Improvement
- Pre-Sales
- Project Delivery
- Requirements Gathering
- Integration
- Enterprise Architecture
- Business Analysis
- Requirements Analysis
- Payments
- Agile Methodologies
- Management
- Consulting
- Sql
- Program Management
- Analysis
- Sales
- Business Development
- Business Intelligence
- Project Planning
- Software Development Life Cycle (Sdlc)
- Business Process
- Wearables
- Payment Card Issuance
- Banking
- Team Management
- Sdlc
- Solution Architecture
- IT Strategy
- Product Management
- Project Management
- Business Strategy
- Software Project Management
- Financial Services
- New Business Development
- Soa
- Strategy
- Change Management
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