Prashant Kumar Jha

About Prashant Kumar Jha

Data center Engineer having 3+ Years of IT support experience, facilitates each and every operation within the data center like Maintenance, replacement, installation and decommission.

Experience

1. Dc Facilities Engineer

   Wipro

   Oct 2021 — Present

   Working closely with Local DC team members, Project managers, Client and support Vendors group to ensure maximum productivity and performance.Monitoring and troubleshooting of all the system as problems arise.Assist in scheduling and supervising venders/subcontractors during the equipment/ system maintenance and service.Ensures implementation of preventive maintenance on the equipment and devices.Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures.Processing and documenting visitor access to data Centers, maintaining high security and integrity of data and equipment.Performing scheduled maintenance in the data center, leading to a consistent 99% system availability.Manages the feedback, response and corrective action (if any) process to address any client feedback and concerns on all facility matters.Performing activities related to systems implementation, upgrades and installation of equipment.An understanding of the electrical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS and PDU.Coordinate with multiple technical parties including application development, database, systems, Storage, network, infrastructures and security administrators.Assist with process improvements and inform best practices in the data center operations.Working familiarity with Microsoft Excel, Outlook, and PowerBi. Manages DCE (Data Center Expert) and Cisco Meraki Tools for configuration and monitoring the Camera and sensors Alarms and Alerts to keep environment secure and safe.Assist the timely reporting of the facilities management operations and necessary metric reports to management.

Education

• Birla Institute of Technology And Science (BITS), Pilani

  Master of Technology - MTech

  2022

• Aryabhatta Knowledge University, Patna

  BCA

  2018 — 2021