Prashant Kumar
Passionate Hotelier || ITC Hotels || Shangri-La
- Role
- Client Experience and Operations at Smartworks
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Prashant Kumar
Hii.Currently, in the Co-Working industry, I apply the same hospitality-led mindset to create seamless, professional, and engaging workplace experiences. My role involves client servicing, daily operations management, stakeholder coordination, issue resolution, and team support, ensuring members experience a well-managed and welcoming work environment. I take pride in leading by example, maintaining service quality, and fostering long-term client relationships in fast-paced, dynamic settings.#ExperienceCreator
Experience
Client Experience and Operations
Jul 2024 — Present · Bengaluru, IN
Hi-Served as the primary contact for client enquiries, service requests, and issue resolution, ensuring high customer satisfaction-Co-ordinated building operations, working with departments and service providers for seamless service delivery-Handled billing and invoicing for soft services-Managed the Visitor Management System, ensuring efficient guest entry and security compliance.
Education
Koylanchal Sanjay Gandhi Memorial College, Nirsa, Dhanbad (JHARKHAND)
12th , Commerce
2015 — 2017
Kendriya Vidyalaya Maithon, Dhanbad
10th, All Subjects
2004 — 2014
K.S.G.M. COLLEGE, NIRSA, DHANBAD
Intermediate , Commerce
2015 — 2017
Kendriya Vidyalaya
Metriculation, Schooling
2004 — 2014
NSHM College of Management and Technology
B.sc in HOSPILALITY & HOTEL ADMINISTRATION , FRONT OFFICE
2018 — 2021
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