Prashant Kumar

About Prashant Kumar

Handling inbound/outbound sales. • Determining the objectives and constraints of the brief by consulting with clients. • Undertaking product research and analyzing functional, commercial, cultural, and aesthetic requirements. • Negotiating solutions with clients, management, and sales and backend staffs. • Detailing and documenting the client details for process. • Liaising with existing clients and prospective customers to discuss their wants and needs. Also discussing the precise specifications for the Resumes that they want designed. • Presenting sample designs and ideas to the client, and recommending several options or alternatives which may even surpass their expectations. • Analyzing other sites such as naukri.com and timesjobs.com to resale what specific products should be parked. • Heading and ensuring that the right products are being show cased at all times.

Experience

1. Process Associate

   Genpact

   Nov 2024 — Present · Noida, IN

   A Process Associate typically plays a crucial role in supporting various business operations and processes. Here are some key responsibilities and aspects of the role:Data Management: Process Associates are often responsible for handling data entry, data validation, and data processing tasks. They ensure the accuracy and integrity of information.Client Interaction: They may interact with clients to understand their requirements, address queries, and provide updates on processes.Process Improvement: Identifying inefficiencies in existing processes and suggesting improvements is often part of the role. This may involve analyzing workflows and implementing best practices.Documentation: Maintaining clear and accurate documentation of processes, workflows, and client communications is essential.Team Collaboration: Process Associates frequently work as part of a team, collaborating with other associates and departments to ensure seamless operations and meet client expectations.Reporting: They may be required to generate reports on various metrics related to their processes, helping management make informed decisions.Training and Development: Depending on their level of experience, they may also assist in training new hires or mentoring junior team members.Overall, the role of a Process Associate is vital for ensuring that business operations run smoothly and efficiently, contributing to the overall success of Genpact\'s service delivery.

Education

• Inmantec

  Master of Business Administration - MBA

  2015 — 2017