Prashant K. Mude
Experienced IT Operations Management| Project Management | IT Service Management Leader | Prince2 Certified | Proven Expertise in IT Production Application Support | Specializing in BFSI & Healthcare Sectors
- Role
- Senior Program Manager at Wipro
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Prashant K. Mude
As an IT professional with an extensive experience in IT Operations, Technical Support Management, IT Projects Management, and IT Service Delivery management, I have consistently driven success in complex IT environments within the BFSI and Healthcare sectors. My expertise spans ITIL process implementation, production support, project management, and team leadership. I have led diverse IT projects, managed cross-functional teams, and streamlined processes to enhance operational efficiency and client satisfaction.Currently, as an IT Senior Associate, Team Manager at Mirae Asset Sharekhan, I oversee production support and maintenance of trading and non-trading software applications, ensuring smooth service delivery. My previous roles include leadership positions at ICICI Lombard, IDFC FIRST Bank, Novartis India, Intellect design (HSBC Bank) and JPMorgan, HDFC Bank, and C-Edge Technology (TCS B@ncs), I focused on optimizing IT processes, incident management, and technical support & Technical Project Leadership.I am adept at implementing IT service management best practices, managing stakeholder relationships, and driving continuous improvement. My certifications in ITIL, Oracle Database Administration, and Red Hat Enterprise Linux, coupled with my experience in cloud platforms like AWS and Azure, have equipped me with the skills to tackle technical challenges and lead high-performing teams.Key Skills:• IT Service Management (ITSM)• Project Management & Team Leadership• Technical Production & Application Support• Application Production Support• ITIL Framework & Process Improvement• Incident & Change Management• Root Cause Analysis & Performance Optimization• Oracle & MySQL Database Administration• Cloud Platforms (AWS & Azure)• System Analysis and designI am passionate about leveraging my technical and leadership skills to drive business success and foster innovation. Let\'s connect and explore how we can work together to achieve IT excellence and operational efficiency.
Experience
Senior Program Manager
Jan 2026 — Present · Mumbai, IN
Region : APMEA (Asia Pacific, Middle East)Verticles : BFSI & HCAs an IT Program Manager overseeing the multiple technology projects, aligning them with strategic business goals, budgets, and timelines.Focus on high-level, long-term outcomes, stake holders management, and risk mitigation across complex, interrelated initiatives.Managing dependencies, resource allocation, and budgets across a group of related projects.Major:Planning, implementation, and evaluation of projects and initiatives to ensure they meet strategic goals, budgets, and timelines.
Education
Shri Ramdeobaba College of Engineering and Management
Bachelor of Engineering from Nagpur University, Mining and Mineral Engineering
Government Polytechnic College
Diploma in Mining Enggineering (MSBTE), Sadar, Nagpur
M.J. Fule High School Nagpur
Secondary School Certificate
Nagpur University
Additional BA, Philosophy and Religious Studies, English Literature & Marathi Literature
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