Prashant Jaiswal

Operations Coordinator @Pbx Logistics Ltd

BC, CA

Managing full-cycle freight movement across high-volume U.S.–Canada lanes—primarily from California to BC, as well as California to Ontario and Ontario/East Coast to BC—while working with major client accounts such as Pattison Food Group, Loblaws, Gordon Food Service (GFS), and UPS, ensuring timely delivery, accurate documentation, and high service qualityRegularly handle 30–50 active loads per week during peak periods, ensuring all routes, documents, and timelines are efficiently managed under pressure.Plan and track load flow, driver assignments, and weekly schedules using Monday.com for inter-departmental visibility and coordination between operations, accounting, and customer service.Use Axon to manage billing, driver routing, and accurate payroll processing — maintaining a high standard of back-office precision.Process PARS and PAPS entries and maintain full customs compliance using BorderConnect, working closely with brokers to ensure seamless cross-border documentation.Optimize driver miles and routing using Samsara, ensuring regulatory compliance and efficient resource use while monitoring real-time performance and logbooks.Maintain clear and professional email communication with customers, brokers, and internal teams to ensure service alignment and proactive issue resolution.Proficient in using Google Workspace (Docs, Sheets, Gmail) and spreadsheets to organize data, document trip logs, manage schedules, and coordinate load details.Known for multitasking effectively in high-pressure situations, maintaining detailed oversight of shipments, and supporting company-wide operational flow.

Shaheed Bhagat Singh College

Bachelor of Commerce - BCom

Capilano University

Post Baccalaureate