Prashant Iyer
Senior Director of Account Management at Sutherland
- Role
- Sr Director at Sutherland
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Prashant Iyer
Experienced Director with a demonstrated history of working in the information technology…
Experience
Sr Director
Nov 2022 — Present · Mumbai, IN
Skills
- Team Management
- Customer Experience
- Service-Level Agreements (Sla)
- Operations Management
- Process Improvement
- Service Delivery
- Business Analysis
- Process Management
- Call Centers
- Bpo
- Management
- Performance Management
- Crm
- Contact Centers
- Mis
- Workforce Management
- Business Process Improvement
- Strategy
- Outsourcing
- Business Process Outsourcing (Bpo)
- Customer Relationship Management (Crm)
- Operational Excellence
- Leadership
- Back Office
- Sla
- Transition Management
- Training
- Customer Satisfaction
- Project Management
- Vendor Management
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