Praseed Khandelwal
Sr. Account Manager
- Role
- Sr Account Manager at QuestionPro
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
Experience
Sr Account Manager
Jun 2024 — Present · Goa, IN
Led onboarding and technical implementation for mid-to-large scale clients, customizing solutions to align with client goals and ensure long-term success.• Collaborated with the sales team in presales engagements, consulting prospects, understanding requirements, and developing tailored Proof of Concepts (POCs) to demonstrate platform capabilities.• Designed and implemented a streamlined, automated onboarding and lead management process via HubSpot, supporting $2M ARR.• Developed success plans and usage strategies to maximize platform value through training, check-ins, and strategic QBRs.• Built and tracked KPIs to monitor team performance, aligning outcomes with client objectives and internal growth targets.• Actively led QBRs to strengthen client engagement, uncover expansion opportunities, and mitigate churn risks through proactive solutions.• Mentored and enabled cross-functional teams to think strategically, solve client problems efficiently, and scale impact across portfolios.
Education
University of Mumbai
B.Sc ( IT )
2003 — 2006
Welingkar Institute of Management
Diploma in Adv and Public Relations
2009 — 2010
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