Prasant Sharma
Customer Support Associate @ Aerial Telecom Solutions
- Role
- Customer Support Associate at Aerial Telecom Solutions
- Location
- Faridabad, IN
- LinkedIn followers
- 500 followers
About Prasant Sharma
Highly motivated and Going to Complete 2 Years of experience as a Network Support Engineer across the IT domain systems analyzing, designing, troubleshooting, and implementing advanced networks. •Proven Ability to manage projects, and install and upgrade network systems, including encryption and authentication. •Troubleshooting end-to-end network connectivity issues of local and wireless networks. •Working experience in Subnets, Routers, Switches, load balancing, DHCP, DNS, TCP/IP, IP routing, and routing/switching protocols like BGP, EIGRP, OSPF, VRRP, HSRP, MPLS, IPV6, etc.• Knowing LAN & WAN Cisco systems and Forcepoint DLP, UDA (Universal Discovery Agent) NAC (Network Access Control) Complex networking concepts, and other technologies. • Experience with ClearPass, Service-Now Applications etc.And Communicate effectively with team members and customers or clients regarding network status and issues.
Experience
Customer Support Associate
Jul 2024 — Present · Faridabad, IN
Education
Sagar Group Sirt Bhopal | Sagar Group of Institutions
Bachelor of Engineering, Electronics and Communications Engineering
2016 — 2020
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