Prasanth R

Customer Support Executive | Standing Beside Customers After Go-Live | Solving Problems Fast & Keeping EDI Seamless at Zenbridge

Role
Customer Support Executive at Byteally Software Solutions Private Ltd
Location
Chennai, TN, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Prasanth R

I am an Operations and Customer Success professional with nearly five years of experience…

Experience

  1. Customer Support Executive

    Byteally Software Solutions Private Ltd

    Aug 2024 — Present · Chennai, IN

    Leading customer operations and support for EDI integrations, including transaction monitoring, issue resolution, and client coordination.• Collaborating with cross-functional teams to streamline processes and ensure customer satisfaction.• Utilizing tools such as Slack, GitLab, and Intercom for communication and workflow tracking.

Education

  • Bosco Academy Matriculation higher secondary school, Madhavaram, Chennai

    SSLC

    2014 — 2015

  • D G Vaishnav College

    B.Sc

    2017 — 2020

  • Dharmamurthi Rao Bahadur Calavala Cunnan Chetty's Higher secondary school, Perambur, chennai

    HSC

    2016 — 2017

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Prasanth R — Customer Support Executive at Byteally Software Solutions Private Ltd in Chennai, TN, IN | Unifers