Prasanth A

About Prasanth A

8 years of experience as an individual contributor in creating comprehensive and user-friendly documentation for software applications.Proven ability to simplify complex technical content for user-friendly documentation.Adept at independently gathering information and adhering to project timelines. Coordinate with the stakeholders in preparation of documentation and to create content for sales and marketing materials for the Cyber domain. Conducted in-depth research to simplify complex technical information and designed the documents in adherence to DDLC life cycle, ensuring high-quality and timely delivery. Ensured document quality through self-reviews and peer evaluations. Maintained an up-to-date knowledge repository, documented case studies in the portal. Supported end-to-end communications during events, campaigns, etc Led end-to-end coordination of diverse campaigns, ensured alignment with objectives, and enhanced client engagement. Created email promotion content, managed calendars for consistent messaging and optimized delivery schedules for enhanced engagement. Independently created User guides, Manuals, Installation Guides, Release Notes, Training Materials, and other technical documents for various applications (mobile, tablet, and web) Coordinated with cross-functional teams in a process-oriented environment, Scrum methodology.Knowledge on structured documentation and having skills of MS word, XML editors (Arbortext & Oxygen) for authoring and basics off API documentation. Having good knowledge of DDLC and basic process of SDLC. Able to adapt to a fast-paced and ever-changing environment where I can use my past skills to better the company\'s documentation and training effort.Skills: Create/Update/Manage Software end user and Technical Documentation and Knowledge base in MS Word/XML-DITA based tools/ Basics of Github and Swagger Currently, looking for job change.

Experience

1. Senior Associate

   Capgemini

   Aug 2022 — Present · Bengaluru, IN

   Collaborated with stakeholders to create sales and marketing content in the Cyber domain using MS Office applications. Conducted in-depth research to simplify complex technical information and designed the documents in adherence to DDLC life cycle, ensuring high-quality and timely delivery. Ensured document quality through self-reviews and peer evaluations. Implemented streamlined DTP workflows for faster project delivery to improve efficiency and managed the restructured DTPs in SharePoint with version control. Conducted workshops with SMEs, gathered data on various aspects (RACI, SIPOC, exceptions, impacts, SLA, business metrics, risks, and controls), and maintained grammatical accuracy through proofreading. Maintained an up-to-date knowledge repository, and documented case studies in the portal. Supported end-to-end communications during events, campaigns, etc. Led end-to-end coordination of diverse campaigns by creating email promotion content, managed calendars for consistent messaging and optimized delivery schedules for enhanced client engagement.

Education

• Kumaraguru college of Technology

  Bachelor of Engineering (B.E.)

  2010 — 2014