Prasanta Kumar Barik
- Role
- Deputy Consultant at Hexaware Technologies
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Prasanta Kumar Barik
A competent professional with over 17 years’ experience in the areas of Project…
Experience
Deputy Consultant
Feb 2019 — Present
Managing one of the portfolio (i.e. REBATE) of CITI Bank (EMEA regions) commercial card project • Analysis workflow data and managing various reports on daily, weekly, monthly & Quarterly basis • Data analysis based on business, countries & cause and report summary to the top management for strategic decision making • Maintaining delivery tracker to ensure all the BAU reports deliver on time • Follow up with global teams and ensure actions are implemented • Performing Quality checks for all the reports of the team members and providing the feedback with the corrective actions • Managed & conducted Employee Engagement & other activities • Builds excellent Relationship with the Internal/External Customers • Motivating Employees & ensuring a focus on the mission • Understanding scheduling & staff level needs • Determine staffing requirements, work assignment & schedule for new project, driving the KPI of the Organization and suggesting improvement plan, if not achieved • Manage Escalations and Team from internal & External stake holders in absence of the Other Team Leaders • Create SOPs & Process Maps for new projects as and participation in Management review meeting • Conducting internal process audits & reviews for ensuring strict adherence to the process parameters/systems as per defined guidelines • Monitoring the processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level • Preparing management presentations, creating workflow charts for forecasting, reporting as well as dashboard • Coordination with Internal automation team for report automation with the help of Internal and External team for data collation and for UAT testing purpose.
Education
Sikkim Manipal University (SMU)
Master of Business Administration - MBA, Operation management
Utkal University
B.SC
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