Prasant Mishra

About Prasant Mishra

As an experienced Scrum Master I have helped multiple teams in Agile transformation to deliver exponential business results. I have fostered an environment of respect, trust, collaboration, adaptability, and resilience in order to enhance customer satisfaction, and, ultimately, leading to improved business performance and growth. I have enabled teams through honest & transparent communication to become autonomous collaborative team that respond swiftly and effectively to change, ensuring that the organisation remains competitive and relevant.With the goal to. maximize value creation for customer, teams, individuals and stakeholders, I inspire my teams to reach higher levels of performance by motivating them with a shared vision.I give my team members freedom and autonomy to make decisions, take initiative and complete tasks without any interferenceI have built an autonomous collaborative team whose delivery to production defects is less than 5 %. I have taught them the benefit of empiricism and with continuous inspection and adaptation team ensures they deliver accurately in production system.• Certified Scrum Master, Agile Coach and Software Quality Assurance professional with an extensive background of working with giants such as General Motors, Microsoft, National Commercial Bank-Saudi Arabia, Readers Digest, Standard Bank-South Africa, Canadian Tire, Arqiva, Superdry and Deutsche Bank.• Post graduate in Computer Applications, with over 8 years of experience as a Scrum Master and a total of 18 years in information technology, providing service to international clients across Europe, United States, Middle East and India. I have experience of working closely with customers both at Onsite and offshore in multiple domains including Supply Chain | Manufacturing | Retail | e-Commerce| Smart Metering | Telecom| Banking | Media and Publishing | Taxations.• Previous Experience in Test Management, implementing Organization Management Processes and End to end Quality Assurance Processes. Skilled with testing and delivering products and applications such as Oracle Retail | WMS | POS | ATM | STYLEman | Nedap | BSS | OSS | CHM | EPC| CMS| Smart Metering apps. Experienced professional in Functional, Systems Integration, DWH\\ETL Testing using Informatica,Oracle SQL Developer, Oracle BI, secondary experience in Performance Testing using JMeter and Automation testing using Selenium Web driver, Maven, TestNG, and BDD Cucumber.

Experience

1. Scrum Master

   HCLTech

   Mar 2024 — Present · Kolkata, IN

   Client IKEA The Mosaic Company

Education

• Dibrugarh University, Dibrugarh

  Master of Computer Applications - MCA

• Jorhat Engineering College

  Master of Computer Applications (MCA)

  2002 — 2005

• Cambridge Regional College

  Lean Organisation Management , Organizational Leadership

• Cotton University

  Bachelor of Science - BS, Statistics