Prasanna Kumar
Marketing Specialist | B2B & B2C Campaigns | CRM, Content & Retention
- Role
- Cluster Manager at Coles Group
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Prasanna Kumar
I’m a Marketing Operations and CRM professional with 7+ years of experience supporting…
Experience
Cluster Manager
Jan 2024 — Present · Melbourne, AU
Replenishment & facing to planograms; ticketing and price checks for promo changeovers.• Customer service and issue resolution at shelf and self-serve; clear, friendly communication.• Cross-department support during peaks to keep availability high.• Accurate shift handovers and completion of basic compliance checklists.
Education
Anna University Chennai
Bachelor's degree, Electrical and Electronics Engineering
CQUniversity
Master's degree, Business and Project Management
Skills
- Microsoft Excel
- Microsoft Office
- Video Editing
- Customer Service
- Marketing
- Retail
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