Prasanjit Singh

Role: Project Manager Scrum Master at Tata Consultancy Services
Location: Kolkata, WB, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Prasanjit Singh

Gen AI powered PSM II, Safe Agile Practitioner and Lean Six Sigma Green Belt certified professionalspearheading entire operations functions with large resource, driving customer satisfaction by chalking out strategies to retain & acquire new business. Deep understanding of Energy and Utilities process for different geography with specialization on business transformation. Increased operational efficiency through business analytics with automation.Empowered with business role as metering and billing consultant for more than 5 years.Contextual Master award winner (TCS) for the year 2021.

Experience

Project Manager Scrum Master
Tata Consultancy Services
Nov 2023 — Present · Kolkata, IN
Scrum Master | Functional/Business Analyst Background(SAP ISU, CRM, Appian, Salesforce Vlocity)Championed cross-platform integration delivery (SAP ISU ↔ CRM ↔ Appian ↔ Salesforce Vlocity)Driving Agile delivery across SAP ISU, CRM, Appian, and Salesforce Vlocity with a unique blend of Scrum Master leadership and BA/FA domain expertise.Led cross-functional teams to deliver Appian GenAI-enabled enhancements (AI-driven process recommendations, auto-summarization, and conversational interfaces), boosting end-user efficiency.Mentored teams on responsible adoption of GenAI in Agile practices, enabling smarter documentation, retrospectives insights, and faster onboarding.

Education

Bangabasi College
Bachelor of Science - BS

Skills

Microsoft Office
Business Analysis
Sql
Management
Requirements Analysis

Contact information

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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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About Prasanjit Singh

Experience

Project Manager Scrum Master

Education

Bangabasi College

Skills

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