Prasad Ferrao
Senior System Engineer Ii @Everi Holdings Inc
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WORK HISTORY
Senior System Engineer Ii @Everi Holdings Inc
Mangaluru, IN
EDUCATION
Microsoft Certified Solutions Associate
Microsoft Certified Solutions Associate
Mangalore University
Bachelor of Commerce - BCom, University
Mangalore University
Master of commerce, Accounting and Finance
ABOUT PRASAD FERRAO
Office 365 & Exchange Administration• • Microsoft Intune Deployment & Management• • Azure Services (VDI, Entra ID, Virtual Machines)• • Adobe Products Installation & Troubleshooting• • Password Management (LastPass, 1Password)• • Remote Support (TeamViewer, Bomgar)• • IT Documentation & Knowledge Sharing• • Software Inventory Management• • Network Troubleshooting (Printers, Shared Folders)• • ManageEngine (AD Accounts, Workstations, Account Lockouts)• • IT Ticketing Systems (ServiceNow)• • Server Configuration & Active Directory Management• • Printer Server Management• • Remote Desktop Connection Troubleshooting• • VPN Configuration & Troubleshooting• • Windows Patch Management
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