Prasad Tikam
Operational Excellence | Supply Chain | Customer Service | Leadership & Strategy |
- Role
- Manager Retail Operations at BlueStone
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Prasad Tikam
Dynamic and results-driven professional with over 12 years of expertise in Retail…
Experience
Manager Retail Operations
Mar 2018 — Present
Strategic Business Planning: Spearheaded the creation of business opportunities, aligning the organization with a success-driven vision and collaborative growth mindset.• Operational Excellence: Streamlined operations by setting strategic guidelines, optimizing workflows, and implementing customer relationship management (CRM) standards.• Sales & Market Expansion: Developed competitive pricing strategies, market penetration plans, and contract negotiation policies to drive business growth.• Retail Operations Management: Led process improvement initiatives, monitored daily operations, and executed strategic marketing plans to enhance customer satisfaction and profitability.• Regulatory & Compliance Oversight: Managed end-to-end compliance activities, including procurement and renewal of trade, establishment, and weight & measure licenses across retail operations.• Logistics & Supply Chain Optimization: Supervised end-to-end shipment logistics, procurement, and inventory control, ensuring cost-effective and timely product delivery.• Client Relationship & Engagement: Strengthened long-term customer relationships through strategic account management, data-driven insights, and customer success initiatives.• Channel & Distribution Management: Built and maintained a robust distribution network, optimized sales channels, and conducted market engagement programs.• People & Team Leadership: Led cross-functional teams, provided strategic training, and fostered a high-performance work culture to enhance productivity.• Data-Driven Decision Making: Utilized analytics to track key business metrics, optimize business strategies, and drive process enhancements for revenue growth.
Education
Periyar University
B. Com
2010
PIIT, Sachin Tours & Travels
Professional Diploma
2006
DY Patil University
Master of Business Administration - MBA
2022 — 2024
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