Prasad Purushothaman
Director - IT Service Delivery and Project Management
- Role
- HCLTech
- Location
- West Hartford, CT, US
- LinkedIn followers
- 500 followers
About Prasad Purushothaman
15years+ experience in IT & ITES service delivery,transformation, transition,Account…
Experience
Present
Skills
- Analysis
- Pmp
- Leadership
- Transition Management
- Service-Level Agreements (Sla)
- Program Management
- IT Operations
- Project Management
- IT Service Management
- Team Leadership
- Requirements Analysis
- Bpo
- Start-Ups
- Process Improvement
- Customer Relationship Management (Crm)
- Business Process
- Business Process Improvement
- Six Sigma
- Performance Management
- Crm
- Itil
- Pre-Sales
- Service Delivery
- Customer Satisfaction
- Business Analysis
- Global Delivery
- Call Centers
- Vendor Management
- Offshoring
- Resource Management
- Sla
- Team Management
- Management
- Process Management
- IT Outsourcing
- Business Process Outsourcing (Bpo)
- Operations Management
- Managed Services
- Outsourcing
- Employee Engagement
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