Shiva Shankara Vara Prasad Kanugula

Chat Sales Associate Ii @TTEC

Hyderabad, TG, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Chat Sales Associate Ii @TTEC

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Gujarat, IN

Chat Sales Associate II at TTEC | Supporting VerizonPassionate and results-driven customer service professional with hands-on experience in live chat support for one of the leading telecom giants, Verizon. Skilled in providing top-notch assistance, resolving queries efficiently, and ensuring a smooth customer journey. Known for excellent communication, professionalism, and a strong commitment to customer satisfaction.

EDUCATION

N/A

University of Hertfordshire

Post graduation in advanced computer science, Computer and Information Sciences and Support Services

N/A

Kakatiya University, Warangal

Bcom, Computer and Information Sciences and Support Services

N/A

Alkapuri model school

High school, Ssc

N/A

Arena Animation

Aaip, Communication and Media Studies

2012 — 2014

Sri chaitanya junior college

Mpc

ABOUT SHIVA SHANKARA VARA PRASAD KANUGULA

Proven track record as a supervisor in the fast-paced food industry, excelling in team leadership and operational management. Pursuing opportunities in computer science, channeling my knack for organization, problem-solving, and leadership into the tech sector.

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Shiva Shankara Vara Prasad Kanugula — Chat Sales Associate Ii at TTEC in Hyderabad, TG, IN | Unifers