Prasad I.
Global and Private Cloud Services | Board Member | India Center Lead | Global Services Director
- Role
- Director - Avaya Global and Private Cloud Services at Avaya
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Prasad I.
Senior Executive with 25+ years of Global IT Industry experience spanning across Cloud Services Operations, Product Support, Global Transition Projects, Client Account and 3rd Party Vendor Management. Adept at leading virtual teams and leaders spread across US, Europe and India locationsKey Career Highlights and Strengths> India Board of Directors members and Services Lead for advanced product support, managed cloud services and professional services teams spread across India and Europe supporting global customers with 350+ HC> Hyderabad site lead for 220 member team covering local responsibilities for smooth remote operations and people engagement initiatives> Leading the offshore strategic accounts team supporting high revenue customers. Adept at leading global teams spread across India, Europe and North America Regions.> Influencing the P&L for Services Sales by collaborating with India MD for partners and customer interactions sharing knowledge sessions to build strong relationship.> Key decision maker and influencer for 3rd Party vendor management for outsourced support and Channel Partner relationship for entire Asia, Middle East and European Region>Honored with multiple individual and team awards including Global Services Leadership Award, President\'s Special Contribution award and nomination for a Vice President Award across the Avaya Global Services Organization
Experience
Director - Avaya Global and Private Cloud Services
Mar 2019 — Present · Hyderabad, IN
Leading the Contact Center product teams for Global and Private Cloud Services offers across APAC and EMEA region> Strategic High Revenue Accounts ownership - APAC and EMEA
Education
Indian Institute of Management, Calcutta
Executive Program in Business Management, General Management
2008 — 2010
University of Mumbai
Bachelor of Engineering, Computers
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