Prasad G
GeoSpatial and Technology Enthusiast
- Role
- Associate Director at CyberTech Systems and Software, Inc
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
Experience
Associate Director
CyberTech Systems and Software, Inc
Apr 2024 — Present · Thane, IN
Oversee and enhance Technical Support Operations to ensure efficient high-quality service delivery. Strategic Leadership and Planning - develop and implement support strategies, establish performance metrics and lead improvement initiatives. Team Management and Development - oversee training, managing workflows and escalation protocols for Standard as well as Premium delivery. Change Management, Org changes and Best practices for successful delivery. Perform trend analysis. Liaise with clients to ensure alignment of support services with organizations objective. Lead mission critical teams. Implement and development documentation and policies to evaluate new tools and lead support related projects and pilots.ArcGIS Modern Capabilities: ArcGIS Urban, Green Infrastructure Tools, Various MOOCs like - Do‑It‑Yourself GeoApps, Compute at Scale, ArcGIS GeoAnalytics for Microsoft Fabric, Cloud Essentials & Enterprise Cloud Services, Cloud Data Warehouses, Responsible Use of AI in GIS
Education
SYMBIOSIS INTERNATIONAL UNIVERSITY
M Sc, GEOINFORMATICS
2007 — 2009
University of Mumbai
BE CIVIL, Geographic Information System
2002 — 2006
SYMBIOSIS INTERNATIONAL UNIVERSITY
M.Sc, geoinformatics
2007 — 2009
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