Prasad Devadiga
Operations Manager | 6+ Yrs in Live Session Management | Stakeholder & Team Leadership | Process Improvement | upGrad & WhiteHat Jr
- Role
- Manager - Delivery at upGrad
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Prasad Devadiga
Manager with 6+ years of experience driving live session delivery, stakeholder…
Experience
Manager - Delivery
Jan 2024 — Present · Mumbai, IN
Lead the Live Session Team responsible for planning and executing live sessions across multiple programs and university partnerships.• Strategically schedule sessions tailored to the needs of working professionals, ensuring alignment with academic calendars and learner availability.• Coordinate with multiple universities and internal stakeholders to finalize session schedules and faculty availability.• Oversee live session moderation to ensure smooth execution, proactively resolving technical issues for university professors and SMEs.• Generate and manage monthly payment provisions for SME-led sessions, ensuring accurate tracking and timely processing with minimal audit rejections.• Collaborate with cross-functional teams to improve session planning workflows and enhance learner engagement.• Monitor session performance metrics and feedback to drive continuous improvement and stakeholder satisfaction.
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