Prarthna Singh

About Prarthna Singh

Turning communication into a superpower — I design learning programs in Soft Skills, Leadership Development, and Coaching that help people build trust, grow, and connect in ways that truly matter.\"Over the years, I’ve worked across customer service, sales, events, startups, and language institutes. One thing became crystal clear: IQ might land you a job, but EQ drives growth. At the heart of EQ is communication — the real differentiator. It shapes personality, builds confidence, and can literally take you places, both professionally and personally.What I do best: I help professionals showcase their skills, strengths, and potential through impactful communication. My focus is on closing skill gaps and driving growth that lasts. Leveraging my Top Five strengths — Adaptability, Strategic Thinking, Ideation, Self-Assurance, and Belief — I design meaningful programs, navigate change, innovate solutions, and deliver results. Every session is practical, engaging, and people-focused, applying learner-centered pedagogy and andragogy to shift how people think, feel, and act.I’ve trained thousands of learners — from fresh Gen Z hires to senior leaders — across India and global client markets. My expertise spans soft skills & effective communication, leadership development, emotional intelligence, consultative conversations, accent neutralization, voice modulation, and cross-cultural collaboration.Why I do this: Simply put, that’s how I’m wired. As an ESTP, I thrive on connecting with people — it energizes me. Combine that with being fluent, culturally aware, emotionally intelligent, and CELTA-certified, and I’ve chosen to turn my strengths into something meaningful: spotting potential and equipping people with the tools and confidence to unlock it, while building confident speakers, empathetic leaders, and collaborative teammates ready for the future of work.After all, knowledge is meant to be shared, and doing what truly delights you is incredibly rewarding.Key Skills: Training & Facilitation | Soft Skills & Communication | Emotional Intelligence | Consultative Skills | Leadership Development | Coaching & Mentoring | Collaboration | Cultural Competency | AI-Readiness

Experience

1. L & d Training Manager (Soft Skills & Communication)

   Akkodis

   Oct 2024 — Present · Noida, IN

   Design and deliver global Soft Skills Training Programs across the US, Canada, Mexico, Australia & India, with a goal of training 300+ employees.Phase 1 (Effective Communication, Q4) has already boosted collaboration and client-facing confidence.Phase 2 (Emotional Intelligence & Cultural Competency) will focus on EQ-driven decision-making and leadership.Develop multi-level learning paths (Beginner → Advanced) and advanced modules on trust-based relationships, negotiation, persuasion, and consultative communication.Integrate AI-readiness training to improve prompt clarity and human-AI collaboration, helping recruiters craft targeted emails, summaries, and technical screening questions faster and more effectively.Own Communication Training Programs for New Hires and Full Lifecycle Recruiters, delivering engaging live sessions, real-world role plays, and ongoing monitoring to ensure skill application and confidence on the job.Run organization-wide programs that shift teams from a transactional mindset to a people-centric approach through participant-led role plays and scenario-based workshops — improving engagement and performance.Lead leadership development initiatives and design strategic learning solutions to enhance collaboration, productivity, and a pro-learning culture.Collaborate on onshore & offshore cross-functional trainings while maintaining actionable program reports.Key Skills:Soft Skills Training | Communication & Interpersonal Coaching | Emotional Intelligence & Empathy | Leadership Development | Negotiation & Persuasion | Training Program Design | AI-Readiness & Human-AI Collaboration | People-Centric Collaboration

Education

• University of Cambridge

  CELTA, Teaching English as a Second or Foreign Language/ESL Language Instructor