Pranshu Singh
ServiceNow Consultant, Business Process Architect, Administrator & Delivery Manager | 8+ Yrs in ITSM, HRSD, ITAM, SPM | Agile, Advisory, Implementation | 13+ Yrs Cross-functional Experience
- Role
- Assistant Manager Iii at KPMG India
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Pranshu Singh
I’m a technocrat with a proven track record of delivering ServiceNow solutions across…
Experience
Assistant Manager Iii
Sep 2023 — Present · IN
Highly-skilled professional armed with ability in managing multi-million-dollar ServiceNow engagements across multiple verticals including government, M&A consulting, aviation, telecom and FMCG. I have experience in optimizing enterprise workflows through ITSM, HRSD, Legal, Procurement, SPM, CSM, Agent Workspace Management, and Agile Development modules. •Setting-up and leading the ServiceNow Centre of Excellence (CoE) at KPMG while standardizing delivery frameworks, governance models, and best practices to improve presales and accelerate revenue.•Handling the end-to-end ServiceNow engagements for highly reputed global programs; developing solutions, managing cross-functional execution as per clients\' business strategies.•Preparing reports on key performance indicators (KPIs) to validate that project met quality benchmarks and delivered outcomes to C-level stakeholders.•Successfully facilitated 50% faster request resolution, 30% improvement in sprint velocity, and 99.5% data migration accuracy for a Government of Abu Dhabi Greenfield Project and achieved 90%+ stakeholder satisfaction.•Played a vital role in carrying out post-merger integration of Employee Self-Service Catalogues for Saudi consulting firms, aligned ServiceNow with Oracle Fusion HCM to restructure operations and enhance KPI tracking.
Education
City Montessori School,Lucknow
High School
2003 — 2005
Modern Academy, Lucknow
Intermediate, Science
2005 — 2007
Devender Singh Institute Of Technology & Management
Bachelor of Technology (B.Tech.), Mechanical Engineering
2008 — 2012
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