Pranoy Giri

Program Manager- SAP @smartShift

Mannheim, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2019 — Present

Program Manager- SAP @smartShift

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Mannheim, DE

Experienced in managing large-scale SAP programs and multiple project clusters within IT services and outsourcing environments. I lead end-to-end delivery, focusing on customer engagement, stakeholder alignment, and governance.Key focus areas include project planning, risk management, schedule tracking, and financial reporting. I work closely with clients, partners, and technical teams to ensure timely delivery, milestone achievement, and continuous progress visibility through dashboards and executive reporting.

EDUCATION

2004 — 2007

St Josephs College.

Bachelor of Science, Computer Science

2001 — 2003

Scottish University Mission Institution

Higher Secondary, Agriculture, General

SKILLS

ItilRequirements AnalysisProblem ManagementSprintsClient ServicesIT OperationsSprint PlanningRelease ManagementCustomer Relationship Management (Crm)IT Service ManagementClient RelationsChange ManagementIncident ManagementService DeliveryBusiness AnalysisSystems AnalysisScrum

ABOUT PRANOY GIRI

With 18+ years’ experience, I’m a skilled SAP Program and Project Manager, delivering large-scale SAP projects on time and within budget. I excel in planning, risk management, and stakeholder engagement, driving customer relationships and operational excellence.I’ve also led IT service teams, managed incident and escalation processes, and supported CRM applications. Passionate about project success and continuous improvement in global IT environments.

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Pranoy Giri — Program Manager- SAP at smartShift in Mannheim, DE | Unifers