Pranjal Singh Dabas
Software Engineer @ HCLTech | Application Support | SQL | Unix | ServiceNow | Cloud Learner | BFSI
- Role
- Software Engineer at EquiLend
- Location
- Chandigarh, IN
- LinkedIn followers
- 500 followers
About Pranjal Singh Dabas
I am a dedicated Senior Product Support Engineer with 3+ years of experience in managing…
Experience
Software Engineer
Jul 2022 — Present · Nagpur, IN
Experience in supporting Unix, Windows, cloud-based, and data-driven critical applications. Applied foundational knowledge of Unix/Linux commands, meeting project requirements and facilitating smooth execution. Experience in ITSM with ServiceNow, including Incident Management, Service Requests, Change Management, Problem Management, and generating Reports and Dashboards. Utilized monitoring tools such as Splunk, Dynatrace, and Grafana to proactively monitor system health and troubleshoot issues. Demonstrated hands-on expertise in crafting SQL queries to extract and manipulate data efficiently. Having fundamental knowledge of the AutoSys (JCI) tool and its functionality. Batch jobs monitoring to guarantee the smooth and timely delivery of data to downstream systems, maintaining data integrity throughout the process. Automated the manual process using internal tools (AaaS) and Power Automate. Proven ability to ensure business continuity through effective DR planning and execution. Developed, maintained, and improved comprehensive documentation for applications, including SOPs, runbooks, and knowledge articles.
Education
Meerut Institute of Engineering and Technology(MIET)
BTech - Bachelor of Technology
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