Pranita Biyani

Senior Analyst @Deloitte

Hyderabad, IN

I currently work in the Center of Account Excellence Team, leveraging a Salesforce-based platform to effectively transition stakeholder accounts• Increased Navigate, a Salesforce based platform adoption by 75%(from 60 to 105 accounts) by leading stakeholder engagement, requirements gathering, and delivery of targeted system enhancements. • Developed a strong technical understanding of the application enabling identification of areas for system enhancements and proposing solutions to leadership.• Directed cross-functional teams to execute strategic programs and facilitated networking sessions, generating 7 new business leads.• Streamlined Quality Control processes using Workfront, achieving a 66% reduction in man-hours.• Developed and implemented standardized project plans and dashboards in Workfront for effective milestone tracking. • Designed and executed UAT test scripts for tool upgrades, leading to smoother rollouts.• Gathered and documented business requirements, translating them into actionable solutions for development teams.• Implemented a shared mailbox communication process, increasing customer satisfaction. • Led knowledge transfer and intensive training initiatives for newly aligned team members.• Developed resource plans and back-up strategies to ensure business continuity.

IBS Hyderabad

Master of Business Administration - MBA

Sri Aurobindo College

Bachelor of Commerce