Pranil Rasekar

Customer Success Associate @Outmarch | Driving SaaS Growth & Client Retention B2B Turning Clients into Long-Term Partners

Role: Customer Success Associate at Outmarch
Location: Pune District, MH, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Pranil Rasekar

I am a Customer Success Associate at Outmarch, passionate about building strong client…

Experience

Customer Success Associate
Outmarch
Aug 2025 — Present · Pune, IN
I am a Customer Success Associate at Outmarch, passionate about building strong client relationships and ensuring seamless experiences with our SaaS solutions. My focus is on understanding customer needs, driving product adoption, and helping clients achieve measurable value through technology. With a customer-first mindset, I thrive on solving challenges, providing support, and contributing to long-term customer satisfaction and retention.

Education

Yashwantrao Chavan Maharashtra Open University
B.com

Contact information

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•••••@outmarch.ai
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Current company

Outmarch

Software Development · 20 employees · Dover, Delaware, United States

AI-First Operational Excellence for Frontline Retail Teams Outmarch helps retail leaders keep every store on track—without spreadsheets, chasing, or wasted hours. Common retail challenges: • HQ plans look perfect, but stores struggle to execute • Promotions & visual merchandising slip or go off-brand • Compliance tracked in emails or Excel, if at all • Store teams spend hours on manual updates instead of serving customers Outmarch simplifies operations with one AI-first platform: • Task Management – Plan, assign, and track tasks effortlessly • Store Audits – Real-time compliance and merchandising insights • Communication - Deliver personalized, informed messages that engage and connect every layer of your organization. • Knowledge Base – Align teams with a single source of truth • Incident / Ticket Management – Fast issue reporting and resolution • Asset Management – Track IT assets, VM fixtures, and in-store equipment • Space on Hire – Lease in-store spaces to brands seamlessly • AI/ML Image Analysis – Detect stock, planogram compliance, and merchandising insights automatically Impact you can measure: • Save 7–15 hours/week per store • 98% Daily brand standard Adherence • Reduce recalls from 5 days → 3 hours • Complete compliance checks in minutes, not days • Drive +33% revenue lift Built AI-Native. Real-time visibility. Smarter tracking. Repeatable results at scale. One AI platform. Every store. No slips.

outmarch.ai

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About Pranil Rasekar

Experience

Customer Success Associate

Education

Yashwantrao Chavan Maharashtra Open University

Find verified contacts for anyone on LinkedIn