Pranesh R R
Professional Services
- Role
- Director - Professional Services at JumpCloud
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Pranesh R R
Dedicated and focused project management specialist with over 15+ years of experience…
Experience
Director - Professional Services
Apr 2024 — Present · Chennai, IN
Headed a global team of 17 professional services professionals, providing strategic direction and fostering a culture of high performance and continuous improvement- Spearheaded the development and launch of structured service offerings for new and existing customers, directly contributing to the delivery of $1.5M in new revenue- Designed and implemented a comprehensive tiered program of offerings to effectively address the unique needs of different customer segments, improving market penetration and customer satisfaction- Created and launched a partner pod program to streamline and optimize the post-sales engagement journey for the professional services team, improving collaboration and efficiency- Structured a new process for the custom development team, significantly improving delivery velocity and enabling the creation of high-impact offerings powered by APIs.
Education
Indian Institute of Planning and Management
Master of Business Administration (MBA), Finance and marketting
2006 — 2008
International Institute of Information Technology Bangalore
PG in Data Science, Analytics
2017 — 2018
Project Management Institute
PMP, Project Management
2014 — 2014
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