Praneeth Yerram

Unified Communications Engineer - | Audio Codes ACA Certified - SBC & OVOC | Cisco Certified| MS Teams Collaboration Certified | Zoom |

Role
Infrastructure Engineering Associate at Salesforce
Location
Austin, TX, US
LinkedIn followers
500 followers

About Praneeth Yerram

With extensive experience as a Unified Communications Engineer, I have a strong track record in designing, implementing, and supporting Cisco VoIP and UC systems. At Informatica, I led complex migrations to cloud platforms and managed diverse UC projects, including SBC and Zoom SIP trunk configurations. At Apple, I served as a key technical contact, overseeing PBX migrations and troubleshooting advanced VoIP issues. My role at Baylor Scott & White Health involved managing daily service requests and collaborating on infrastructure improvements. I have also been instrumental in transitioning users from legacy systems at Ares Management and ATOS, demonstrating expertise in VoIP solutions and technical leadership across multiple industries.

Experience

  1. Infrastructure Engineering Associate

    Salesforce

    Mar 2026 — Present · Austin, TX, US

Education

  • Fairleigh Dickinson University

    Master's degree, Electrical and Electronics Engineering

  • Jawaharlal Nehru Technological University

    Bachelor of Technology - BTech, Electronics and Communications Engineering

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Praneeth Yerram — Infrastructure Engineering Associate at Salesforce in Austin, TX, US | Unifers