Praneeth Raj Singh

About Praneeth Raj Singh

I am Praneeth Raj Singh, a results-driven Analytics, Operations professional with a proven track record of success. My career commenced at Amazon, I excelled as a Seller Support Associate, delivering prompt and efficient service to Sellers and Merchants. With a positive demeanor, I managed sensitive issues and fostered a great team environment. Transitioning to Accenture Solutions, I served as a Senior Associate, working directly with Google. My excellent communication skills allowed me to effectively support clients, provide technical assistance, and achieve assigned metrics. I also managed a team, conducting reviews and providing coaching for continuous improvement. Continuing my professional journey, I joined Apple as an AIML Analyst. Here, I honed my technical skills and gained expertise in troubleshooting and analyzing tool issues. I also took charge of managing a team of annotation specialists, providing coaching and support to enhance their performance. Root cause analysis played a vital role in my role to identify and resolve escalations efficiently. Currently, at ACS, I serve as a Sr Business Analyst, overseeing project management activities and effectively managing stakeholders. I also lead and supervise a team of Business Analysts, comprising both Business Analysts I and II. Maintenance of technical tools used in our processes is a key responsibility I undertake. I ensure the optimal functioning of these tools and proactively address any issues or bugs that may arise. Moreover, I actively seek opportunities to develop new tools that enhance and optimise process efficiency, thereby improving overall productivity. In addition to my managerial responsibilities, I play a crucial role in supporting and guiding my team members. I provide mentorship, training, and constructive feedback to help them improve their quality metrics and performance. By nurturing their skills and expertise, I facilitate their professional growth and contribute to the success of our projects. Overall, my role at ACS encompasses project management, stakeholder management, technical tool maintenance, and team leadership. I strive for continuous improvement, maximising efficiency, and achieving exceptional outcomes for our projects and clients. Throughout my career, I have received recognition and appreciation from managers for my commitment to excellence and delivering results. My trustworthiness, deep understanding of tasks, ownership mentality, and dedication have earned commendation from my superiors.

Experience

1. Lead Business Analyst

   Acs Solutions

   May 2023 — Present · Hyderabad, IN

Education

• Indian Institute of Management and Commerce

  Bachelor of Business Administration - BBA, Business Administration, Management and Operations

  2013 — 2016