Praneeth Kanchupati
Analyst at HCLTech | M365 Administrator | Click Expert | Clic Club Lead at HCLTech Nagpur |
- Role
- Analyst at HCLTech
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
Experience
Analyst
Apr 2025 — Present · Nagpur, IN
Supporting Johnson & Johnson under Teams technology, managing Soft Phone and Zoom Meetings operations effectively. • Handling CRM (Customer Relationship Management) to ensure smooth client interactions and support services. • Maintaining strong PRM (People Relationship Management) within the organization and across cross-functional teams. • Providing technical and functional support for collaboration tools, voice systems, and internal communications. • Ensuring timely resolution of tickets and technical issues, minimizing disruption to end-users. • Flexibility to work in rotation shifts and weekends as per business requirements. • Actively contributing to team updates, process documentation, and continuous service improvements.
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