Praneet Sharma
Clinical Operations Manager @iRhythm Technologies, Inc.
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WORK HISTORY
Clinical Operations Manager @iRhythm Technologies, Inc.
San Francisco, CA, US
Team Management: Manage a team of cardiac technicians, including performance monitoring, coaching, and development.Operational Oversight: Oversee daily clinical operations, ensuring efficient service delivery, managing production queues, and meeting departmental goals.Performance and Quality: Track and evaluate staff and team performance metrics, implement process improvements, and ensure the production of accurate, high-quality reports.Compliance: Ensure compliance with FDA regulations, company policies, and HIPAA guidelines.Troubleshooting: Manage high-volume customer service environments, handle escalations, and troubleshoot operational issues.Collaboration: Work cross-functionally with clinical, regulatory, and senior leadership teams.
EDUCATION
The University of the South Pacific (USP)
Bachelors, Healthcare Management
Ashford University
Master's degree, Health/Health Care Administration/Management
University of the south pacific
Master of Business Administration
ABOUT PRANEET SHARMA
20 + years in Healthcare Operations leading teams in streamlining claim management process, enhancing operational efficiency and ensuring compliance with audit requirements. Experience in improving workflow optimization and resource allocation, directly contributing to the company\'s goals for performance optimization. Comprehensive skills in Project Management, Quality Assurance, Leadership, Recruitment, Inventory Tracking, Decision Making/Problem Solving and Strategic Planning. Extensive knowledge of Medicare, Medical and Managed Care guidelines and regulatory requirements. Proven track record in reduction of operational costs by 10%, increased team productivity by 20%,streamlined claim resolution, reducing cycle time by 15% and increased revenue of over 25% through revenue cycle management.
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