Prandeep Deka
Helping Businesses Enhance Customer Engagement and Customer Experience || Customer Engagement Solutions specialist || GTM
- Role
- Account Executive at CM.com
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Prandeep Deka
Account Executive at CM.com, helping businesses enhance customer engagement through multi-channel communication and AI-powered automation. I own the end-to-end sales cycle — from prospecting to closure — across India’s mid-market and SMB space.With prior experience at Verloop.io, Vedantu, and Practo, I’ve worked across global markets (US, APAC, EMEA), delivering impactful solutions in Education, Healthcare, and IT. I’m passionate about leveraging tech to simplify CX and drive business growth.Let’s connect and explore how I can help your brand engage, convert, and retain customers more effectively.
Experience
Account Executive
Feb 2025 — Present · Bengaluru, IN
Handled the full sales lifecycle for Mid-Market and SMB clients, from initial prospecting to final deal closure-Collaborated with cross-functional teams to drive growth and maximize value for clients through conversational commerce solutions-Enabled businesses to leverage technology to improve customer experiences and meet their communication goals-Initiate and support strategic partnerships with marketing agencies to expand pipeline opportunities-Collaborate with Solutions and Customer Success teams to accelerate deal progression and ensure successful onboarding.
Education
Vikas Vidyaniketan, Vizag
Intermediate, PCM
2013 — 2015
Kaziranga University
BTech - Bachelor of Technology, Civil Engineering
2015 — 2019
Christ Jyoti School, Nagaon
High School Leaving Certificate
2005 — 2013
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