Pranay W.

About Pranay W.

One single vulnerability is all a hacker needs\" – Window Snyder Yes, that\'s true, but it will be entirely different when you have a Cyber Security Professional beside you. I am an insightful and Dynamic Cyber Security Specialist with 5+ years of accelerating experience in the IT and Cyber Security domain. I am specialized in protecting and securing organisation\'s data & systems.I am adept at identifying & exploiting vulnerabilities, conducting spam/phish analysis, performing risk assessments, developing security policies/procedures, and implementing countermeasures to prevent data breaches. I possess profound knowledge in threat hunting, penetration testing, security research, malware analysis, vulnerability assessment, data loss prevention, automation & security incident investigations, and cybersecurity operations. As my intellectual curiosity drives me to be a lifelong learner, I earned my Bachelor of Science (Computer Science) and started grooming myself as a renowned Cyber Security professional by procuring certifications in Forensic Psychology: Criminal Profiling, Attacking Active Directory with Linux, SecurityTube Metasploit Framework Expert, Microsoft 365 Certified: Security Administrator Associate, Essential Badge, Junior Penetration Tester, Unix Badge, White Badge, Google IT Support Professional Certificate, Offensive Security Wireless Professional (OSWP), Computer Hacking Forensic Investigator (CHFI), and Certified Ethical Hacker (CEH) In this current environment, security plays a vital role, and I am confident I can proficiently protect the organization\'s safety & confidentiality and excel in this challenging profession as a Cyber Security defender. Specialties:Threat Analysis | Network Security & Protection | Vulnerability Assessment | Risk Assessment | Penetration Testing | Cybersecurity Awareness & Operations | Ethical Hacking | Web Application Security | Office 365 | Infrastructure Solutions | Security Analysis | Real-Time Spam Protection | Data Loss Prevention |

Experience

1. Technical Support Engineering - Microsoft Defender for O365

   Microsoft

   Nov 2025 — Present

   Scope and resolve complex issues with onboarding, deployment and configuration of products.• Advise and educate customers on the features and capabilities of Microsoft\'s products.• Interpret and analyze log data to troubleshoot issues.• Communicate solutions and recommendations to the customer and ensure that customers have the information and tools to address similar issues in the future.• Collaborate and coordinate with other teams and experts throughout Microsoft to tailor the best solution for customer issues.• Develop, document, and implement runbooks for training, process standardization, and guidance on how to troubleshoot effectively.• Troubleshoot issues in customer environments involving cloud, server, endpoint, and network infrastructure.• Perform activities necessary to quickly mitigate outages and service interruptions in the customer’s environment by recommending and implementing workarounds.• Maintain current knowledge and understanding of product roadmaps and emerging technologies.

Education

• Priyadarshini Degree & PG College

  Bachelor of Science - BSc, Computer Science

  2016 — 2019