Pranay Naik
Analyst @Deloitte
Signup · Get unlimited contacts
WORK HISTORY
Analyst @Deloitte
Aiding internal users of Deloitte regarding all types of calls concerning problems related to the firm’s applications which include DPS, DeloitteNet, SAP, Ariba, Travel Port & DTE.Providing effective and timely resolution for all voice and non-voice interactions (phone, email, self-service tickets, and chats) with end users.Analyze and resolve incidents and service requests regarding use of application software or hardware.Documenting every incident and support request in the CRM tool and ensure the tickets are closed or escalated as appropriate.Aiding new client creation of Deloitte US and Netherlands member firm.Assisting employees with queries related to timesheet update.Assisting employees with new vendor setup in Deloitte internal system.Assisting clients, vendors, and employees with regards to invoice payment status and other accounts receivable queries.
EDUCATION
Utkal University
Bachelor of Applied Science - BASc
ABOUT PRANAY NAIK
Working as Financial Analyst in Deloitte USI
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.