Pranay Lendave
Deloitte USI | Research intern @IIIT | KJSCE \'23
- Role
- Dc Analyst at Deloitte
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Pranay Lendave
Backend-focused Software Developer with experience building scalable cloud-native…
Experience
Dc Analyst
Oct 2023 — Present · Bengaluru, IN
QA Lead | Multinational Healthcare Company- Led quality assurance (QA) efforts for the development of autonomous customer query resolution systems, including voice bots and chatbots, utilizing AWS, Genesys, and Salesforce solutions- Transitioned from a QA lead role to actively contributing to optimization strategies for AWS Lex chatbots, improving training data quality, refining response accuracy, and implementing best practices for connversational AI- Designed and implemented a streamlined evaluation pipeline in AWS Lambda using Python, enabling automated assessment and continuous performance monitoring of chatbots- Agile methodology, tasks management on Jira
Education
KJ Somaiya College of Engineering, Vidyavihar
Bachelor of Technology - BTech
2019 — 2023
SIES College of Arts, Science & Commerce SION(W)
HSC
2017 — 2019
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