Pranav Rana
Customer Relationship Executive @Bisleri International Pvt Ltd
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WORK HISTORY
Customer Relationship Executive @Bisleri International Pvt Ltd
Noida, IN
Handle process handling for North America, investigating product concerns, and effectively communicating with relevant departments to address customer issues• Maintain excellent call control by following scripts and ensuring customer satisfaction• Escalate unresolved customer grievances to designated departments for further investigation• Consistently meet and exceed daily service quality and performance goals• Support operations through consistent maintenance and updates of corporate files and records
EDUCATION
Amity University, Gautam Budh Nagar
B.Com
ICFAI Business School Pune (IBS Pune)
PGPM
ABOUT PRANAV RANA
Results-driven professional with a strong customer relationship management, logistics coordination, and sales and marketing background. Proven track record in delivering exceptional customer service, resolving inquiries, and exceeding service quality goals. Skilled in team management, fleet oversight, and logistics planning. Strong communicator who can build relationships and effectively collaborate with diverse stakeholders. Fluent in English and Hindi. Committed to driving business growth and achieving organizational objectives. Open to new opportunities in a dynamic and customer-focused environment.
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