Pranav Patel
IT Support and System Analyst @Coredata
Calgary, AB, CA
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WORK HISTORY
Feb 2025 — Present
IT Support and System Analyst @Coredata
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Calgary, AB, CA
Diagnose & resolve advanced technical issues (Tier 2/3) across Windows, macOS, and mobile platforms- Seamlessly onboard new users — from account provisioning to full device readiness- Manage tools like ServiceNow, Microsoft Intune, SCCM, Azure AD, and M365- Support remote teams using tools like TeamViewer, Bomgar, and Quick Assist- Drive user satisfaction while keeping systems secure, efficient, and well-documented
ABOUT PRANAV PATEL
Experienced IT Support Analyst in fast-paced IT environments, skilled in managing…
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